PRIVACY POLICY & TERMS OF SERVICE

Your personal information, data, credit card info, are not stored or used for any commercial or advertising purpose.

We will only use them in case we need to contact you regarding your order and only until it has been completed. 

We do not create mailing lists with your data. 

We use Smoolis as our e-commerce platform. The information you provide will be transferred to Smoolis for processing in accordance with their Privacy Policy.



This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Smoolis or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Smoolis or any third party services you access through Smoolis. You can reference the Smoolis Privacy Policy to learn more about its privacy practices. 

Information we collect

To fulfill your order, you must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order for example), if you contact us directly.

Why we Need Your Information and How we Use It

We rely on a number of legal bases to collect, use, and share your information, including:

  • as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;

  • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law

  • as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services, and 2) Compliance with the Smoolis Seller Policy and Terms of Use. 

Information sharing and disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

  • Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to (a) respond to legal process or to government requests; (b) enforce our agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 2 years.

Your rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

  • Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting me using the contact information below.

  • Change, restrict, delete. You may also have the rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.

  • Object. You can object to (i) our processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

  • Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to contact us

For purposes of EU data protection law, I, Αlexandra Papadimouli, am the data controller of your personal information. If you have any questions or concerns, you may contact me at theroundbutton@mail.com. Alternately, you may mail me at:

The Round Button, 6 Dioharous str, 11528 Athens, Greece

TERMS OF SERVICE

• We accept returns and exchanges.

• If the product arrives in bad condition, we will be happy to resend it.

• Cash or credit card refund is not an option.

• We don't accept cancellations.

• Custom, personalized orders or items on sale cannot be returned.

• Please contact us if you have any problems with your order.

• Buyers are responsible for return shipping costs.

 

If you wish to visit the workshop, please contact me and we will arrange an appointment.

Dioharous 6, (Hilton area) 11528 Athens-Greece, T. +30 693 2484774, info@theroundbutton.com

You can read the PRIVACY POLICY & TERMS OF SERVICE here.

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